1. Employment & Service Agreement

By using the Al Noor Delivery application, you acknowledge that you are an authorized courier operating under Al Noor Delivery's fleet management system. You agree to comply with all operational policies and procedures.

2. Operational Data Collection

Al Noor Delivery collects operational data necessary for fleet management, route optimization, performance monitoring, and compliance with delivery platform requirements. This includes device information, service activity logs, and operational metrics required by our partner platforms (Keeta, Noon, Talabat, Amazon).

3. Service Availability & Performance

You agree to maintain app accessibility during working hours as required by your service agreement. The application must remain active and functional to ensure seamless coordination with delivery platforms and operational oversight.

4. Device Integrity

You agree to use the application on a device with standard manufacturer settings. Use of modified system settings, third-party tools that alter device behavior, or unauthorized software that interferes with application functionality is strictly prohibited and may result in disciplinary action.

5. Data Accuracy & Anti-Fraud

All operational data transmitted through the application must be accurate and unaltered. Any attempt to manipulate, falsify, or interfere with operational data is a violation of this agreement and may result in immediate termination and legal action under UAE labor law.

6. Confidentiality

Operational monitoring systems and their methodologies are confidential company information. Sharing details about internal monitoring processes with third parties is prohibited.

7. Privacy & Data Protection

All data collected is used solely for operational and fleet management purposes. Data is stored securely and is not shared with external parties except as required by law or delivery platform agreements. You may request access to your data by contacting HR.

8. Acceptance

By accepting these terms, you confirm that you have read, understood, and agree to all conditions. This acceptance is recorded and timestamped for compliance purposes.